Our Risk-Free Returns Policy

We think you'll be delighted with Watercolour Secrets. If you're not, for ANY reason, we insist you return the course for a full and prompt refund.

We offer a 60-day, no-questions-asked money back guarantee. The 60 days starts from when you receive the goods not when you order. And don't worry - if you miss the deadline by a day or two we'll still honour the guarantee.

We'll refund the full price of the course, plus the outgoing shipping. The only cost we're unable to refund is the return shipping and to make up for this, we ask that you keep the bonus Drawing For Painting DVD with our compliments.

Instructions For Returning the DVDs

If you want to return the DVD course here's what to do:

  1. Package the course securely either in the original padded envelope or a suitable replacement.

  2. Insert a note stating you want a refund and add your full name, postal address and e-mail address.

  3. Send the course back to:

    • Paintbox Art Media Ltd
      25 Coniston Road
      Maghull
      Merseyside
      L31 6BU
      England


As soon as we receive the DVDs and your note, we'll process your refund. It can take up to 5 working days for the money to hit your account. We'd refund you instantly but we're at the mercy of credit card companies and bank, who like to take their time with things!

Any questions, drop us a line using this form